Based in California, this company provides customer messaging management software for enterprises.

The Challenge:

As the company met prospective customers, they realized that the architecture of their current product raised the TCO for customers and limited their ability to sell, as it could work only on specific platforms. Re-architecting their product to work across multiple platforms posed many challenges including hiring new people with the requisite skills, distracting the engineering team from the next release, and doing it in time to meet customer needs. Outsourcing the development was seen as a viable strategy and Saama was chosen as their partner.

The Solution:

Saama created a robust, scalable, and modular architecture based on best-of-breed technologies chosen from EJBS, J2EE Design Patterns, Servlets, JSPs The Saama designed modular architecture not only reduced the inter-dependencies or strong couplings across modules but it also, made the product independent of database and application server environments, leading to a 100% J2EE based architecture. Besides architecting and developing their core module Saama also played a central role in setting up of the Client's engineering Quality Assurance (QA) team, QA processes and methodologies. As part of build release cycle management and certification Saama established various engineering QA processes and methodologies that simplified the tracking of change requests (CRS) for efficient implementation in future releases.

The Benefits:

The Client was able to redirect their energies to improving the functionality and footprint of the product, rather than spend time on re-architecting their product. It also provided them with the ability to get the product out a few months faster than originally planned. And finally, the QA processes led to a 60% reduction in the time it took to certify a build for release to production.