Privacy Policy

Privacy Policy

Effective date: October 11th, 2019

This Website and Saama Technology Privacy Policy (“Privacy Policy”) covers “Personal Information” (as defined below) collected by Saama on behalf of Saama’s Clients, and client systems as well as through the user’s access to and operation of websites owned and operated by or on behalf of Saama Technologies, Inc. and its subsidiaries (“Saama,” “We,” “Us,” and “Our/s”), including Saama’s corporate website (https://www.saama.com) and data collected through a Client’s use of the Saama Services. This Privacy Policy describes how Saama collects, uses, and discloses Personal Information from (i) Your access to and use of the Website; and/or (ii) Your access and use of the Saama Services as authorized by a Client. The use of Personal Information collected through Your access to the Saama Services and/or Platform shall be limited to the purpose of providing the service for which the Client has engaged Saama.

Throughout this Privacy Policy “Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate customers of Saama (“Client”) or a user of the Saama Website or services provided by Saama (“Services”), such as: name, address, email address, phone number, photograph etc. In addition, if You are a natural person located in any European Union (EU) member country, “Personal Information” includes “personal data” as that term is defined in the EU General Data Protection Regulation (“GDPR”); that is, any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

About Saama

Saama provides Services and tools that allow Clients to analyze and report on clinical data pulled from multiple, disparate data sources through a single interface. These tools and Services are not a part of Our corporate website. Saama serves as a data processor for Our Clients who use these tools and Services. More specifically, Saama does not own the information that is submitted to Us through the Services and tools. The information that is submitted through Client Services relationships will be held subject to the lawful requirements specified by the Clients.

This Privacy Policy does not reflect the privacy practices of Saama’s Clients and Saama is not responsible for Clients’ privacy policies or practices. Saama does not review, comment upon, or monitor Clients’ privacy policies or their compliance with their respective privacy policies, nor does Saama review its Clients’ instructions to determine whether they are in compliance or conflict with the terms of a Client’s published privacy policy. Accordingly, We operate as a data processor for Our Clients. Saama’s Clients act as data controllers. Saama maintains only that Personal Information which Our Clients have asked Us to process.

Processing of EU Data

Saama is committed to complying with GDPR with respect to all personal data received from natural persons from European Union (EU) member countries. If You are one of such persons and wish to review or delete your Personal Information obtained through Your access to and use of the Saama Website, or take it with You, please email us at privacy@saama.com. If You wish to review or delete Your Personal Information obtained through Your access to and use of the Saama Services, please contact the Saama Client who authorized Your access and use of the Services. To learn more about the GDPR, visit the GDPR Home Page https://www.eugdpr.org/.

Saama is responsible for the processing of personal data it receives, under the GDPR, and may subsequently transfer such personal data to a third party acting as an agent on Saama’s behalf. Saama complies with GDPR for all onward transfers of personal data from the EU.

Collection and Use of Personal Information through Saama Client Services and Website

You may visit the websites of Saama without revealing any Personal Information. However, in some instances, Saama may require certain Personal Information, such as business contact information, email address, or phone number, to respond to Your inquiries or provide You with requested information.

We also collect information provided by Our Clients to provide Our Services to those Clients. This information may include Personal Information about individuals, including health information collected as part of clinical trials. Saama will use this information as directed by Our Clients and for service-related purposes.

Saama collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If You are a customer of one of Our Clients and would no longer like to be contacted by one of Our Clients that use Our Service, please contact the Client that You interact with directly. We may transfer Personal Information to companies that help us provide Our Services. Transfers to subsequent third parties are covered by the commercial agreements with Our Clients.

If a Client adds a user to their business or enterprise account, We will ask the Client for the user’s name and email address. We will automatically send the Client’s user a one-time email inviting him or her to visit a designated site for the collection of business information. Saama does not store this information, except to the extent permitted by law, and will only use it for the specific reason for which it was provided. If a person believes that a Client has provided Us with Your personal information and You would like to request that it be removed from Our database, please contact us at Privacy@saama.com.

Because of the nature of the Services, Saama operates as a data processor for Our Clients. Saama’s Clients are the data controllers as to the personal data collected when Saama is performing the Services. Individuals involved in clinical studies may interact directly with Saama’s Clients rather than with Saama. Saama maintains only the Personal Information Our Clients have asked Saama to process. It is the Saama Clients’ responsibility to ensure that the data the Client collects can be legally collected in the country of origin. The Saama Client is responsible for giving its employees and customers the appropriate level of notification that Personal Information is being collected and maintained.

We may anonymize and aggregate Personal Information collected through the Websites, tools, and Services, and use it for any lawful purpose.

Saama may automatically receive and record certain non-Personal Information from website users and the users of its tools and Services. Saama may use this information to provide certain functionality, improve the tools and Services, and monitor the use of the tools and Services.

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to access the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at privacy@saama.com.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at privacy@saama.com.

Information Sharing and Disclosure

Saama may disclose Personal Information to its agents and partners who assist Saama in providing services to Clients. We will share Personal Information for such purposes only with third parties whose privacy policies are consistent with Ours or who agree to abide by Our policies with respect to Personal Information. If You do not want us to share Your Personal Information with these companies, You may contact us at: privacy@saama.com.

Saama may otherwise disclose Personal Information when:

  • We have express consent to share the Personal Information for a specified purpose;
  • We are required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security, subpoenas, court orders, law enforcement requests, or such other legal process;
  • We need to protect the personal safety of the users of Our systems or defend the rights or property of Saama; or
  • We are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of the Services to another provider.

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Copyright © 2019 Saama Technologies, Inc. All Rights Reserved.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact Saama Technologies Inc.