Saama opsSENSE^TM

Saama opsSENSE^TM for IT is an analytics solution designed to help CIOs and their staff manage IT like a business. The solution is based on a fundamental premise that a unified view of IT provides key insights that help drive transformation. Saama opsSENSE^TM supports this journey with a three pronged approach:

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Run IT like a business

The solution provides an integrated dashboard to bring together key performance indicators for various aspects of IT such as finance, project portfolio, service costs, vendors, compliance, risks and service levels. While IT organizations have access to individual dashboards within various systems such as GRC, configuration management, service management etc., these dashboards mostly provide operational information and within their respective siloes. Saama opsSENSE^TM also provides comprehensive visibility into cross-departmental metrics and processes. By improving visibility into these business indicators, executives are better positioned to run IT like a business.

Improve Alignment between IT and business

With clear visibility into their operational and business metrics, IT executives are better armed to engage in a collaborative discussion with line-of-business (LOB) executives to improve alignment. But Saama opsSENSE^TM for IT goes further. It enables IT organizations to clearly map LOB requirements and KPIs to IT initiatives and then leverage the embedded ‘Business Value of IT’ planning tool to calculate the impact and value of IT for each LOB. With all stakeholders on the same page, IT is now positioned to collaboratively prioritize their IT investments.

Invest in transformation and growth initiatives

Once the office of the CIO has better visibility into key operational and business KPIs and have an alignment with the business, they are better equipped to make the hard investment decisions to transform IT. By providing better visibility into spend on sustaining vs. innovation projects and providing predictive constraint modeling for various scenarios to optimize investments, Saama opsSENSE^TM for IT plays a critical role in enabling IT transformation.

Saama opsSENSE^TM gives them the information they need to not only improve the performance of their organization, but also make transformational decisions.