The CIO Diaries: An IT perspective on business transformation

Limitations of organic growth are forcing companies to look at innovative ways to improve market share and profitability. Business transformation strategies are evolving more rapidly than any…

Procter & Gamble – A Case Study in Business Analytics

Best-in-Class Analytics Innovation Case Study…Interesting article about P&G and Business Analytics from InformationWeek, Feb 6, 2012.  Illustrates the way Business Analytics is becoming more central…

The CIO Diaries

Wanted: Chief Information Officer – Business Intelligence

In a tough economy, a new tech-fueled BI and analytics arms race is on to create the next competitive advantage. Everyone is beginning to look beyond…

Do you use smart KPIs to run your business?

In the Aesopian fable of the one-eyed stag, the deer overcomes his visual handicap by grazing on a cliff near the sea with his good…

Measuring IT Services for success: A LOB-CIO conversation

In the earlier posts I have explained how three attributes namely: Impact, Effectiveness and Availability can be used to measure the value of each IT…