Terms of Use
Last Updated: July 16, 2026
These Website Terms of Use (“Terms”) govern your access to and use of the public websites, webpages, digital resources, forms, downloads, webinars, events pages, marketing materials, and other online content operated by Saama Technologies, LLC and its affiliates (“Saama,” “we,” “us,” or “our”) that link to these Terms (collectively, the “Website”).
By accessing or using the Website, submitting a form, registering for an event, downloading content, or otherwise interacting with the Website after being presented with these Terms or a link to them, you agree to these Terms. If you do not agree, do not use the Website.
If you use the Website on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes both you and that organization.
1. Website Only; Separate Agreements Control
These Terms apply only to your use of the Website. They do not govern your access to or use of Saama’s software-as-a-service platforms, professional services, managed services, customer portals, support environments, proof-of-concept environments, beta environments, APIs, or other products or services, which are governed by the applicable master services agreement, subscription agreement, order form, statement of work, business associate agreement, data processing agreement, support terms, or other written agreement between you or your organization and Saama.
If there is a conflict between these Terms and a separate written agreement with Saama, the separate written agreement controls for the applicable products or services.
2. Business Use; Age Restriction
The Website is intended for business and professional audiences. You may not use the Website if you are under the age of 18 or otherwise lack legal capacity to agree to these Terms. The Website is not directed to children, and you may not submit information about children through the Website.
3. Informational Content; No Medical, Clinical, Legal, or Regulatory Advice
The Website and its content are provided for general informational and marketing purposes only. The Website does not provide medical, clinical, diagnostic, treatment, legal, regulatory, compliance, validation, quality-system, or other professional advice, and you should not rely on Website content as a substitute for advice from qualified professionals.
Any descriptions of Saama products, services, artificial intelligence, analytics, automation, clinical development workflows, regulatory processes, performance metrics, case studies, or anticipated benefits are illustrative only and do not create a warranty, guarantee, commitment, representation, or offer. Actual results depend on many factors, including customer configuration, data quality, intended use, validation, governance, user review, regulatory context, contractual scope, and applicable law.
4. Privacy, Cookies, and Tracking Technologies
Saama’s collection, use, disclosure, and other processing of personal information through the Website is described in our Privacy Notice and any applicable cookie or tracking notices made available on the Website.
Do not submit protected health information, patient information, clinical trial subject data, special-category or sensitive personal information, credentials, confidential business information, regulated data, or customer data through public Website forms unless Saama has expressly requested that information through an authorized and secure channel. Saama may delete, disregard, or restrict processing of information submitted in violation of these Terms.
Submitting information through the Website does not create a business associate, healthcare provider, clinical investigator, sponsor, contract research organization, legal advisor, regulatory consultant, fiduciary, or other professional relationship with Saama.
5. Permitted Use
You may use the Website only for lawful business and informational purposes and in accordance with these Terms. You agree not to:
(a) use the Website in a way that violates law, infringes third-party rights, or interferes with the Website’s operation, integrity, availability, or security;
(b) attempt to gain unauthorized access to any Saama system, account, network, platform, product environment, or non-public area;
(c) upload, transmit, or introduce malware, malicious code, harmful content, corrupted files, or security exploits;
(d) scrape, crawl, harvest, copy, bulk-download, monitor, or extract Website content using bots, spiders, crawlers, scripts, browser automation, or other automated tools except as permitted by Saama’s published robots instructions or with Saama’s written permission;
(e) use Website content to train, fine-tune, validate, benchmark, prompt, develop, improve, or commercialize artificial intelligence models, machine-learning systems, datasets, competing products, or commercial services without Saama’s written permission, except to the extent such restriction is prohibited by applicable law;
(f) conduct text and data mining, automated extraction, dataset creation, model training, synthetic data generation, or similar computational analysis of Website content without Saama’s written permission, except to the extent such restriction is prohibited by applicable law;
(g) reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, object code, models, algorithms, system architecture, training data, prompts, weights, or underlying technology from any Website feature;
(h) misrepresent your identity, affiliation, authority, credentials, or purpose when submitting forms or contacting Saama;
(i) use the Website to send unsolicited, deceptive, infringing, unlawful, harassing, harmful, or fraudulent communications;
(j) interfere with or circumvent any security, access-control, rate-limiting, bot-management, consent-management, or rights-reservation mechanism; or
(k) use the Website or Website content for competitive intelligence in a manner that violates these Terms, applicable law, or Saama’s intellectual property rights.
Saama may suspend, block, throttle, or restrict access to the Website at any time to protect the Website, Saama, users, customers, partners, or third parties.
6. Intellectual Property; AI and Text-and-Data-Mining Reservation
The Website and all content, design, text, graphics, logos, icons, images, videos, downloads, white papers, reports, software, code, interfaces, trademarks, service marks, trade names, product names, and other materials on or made available through the Website are owned by Saama or its licensors and are protected by intellectual property and other laws.
Subject to these Terms, Saama grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and to download publicly available materials solely for your internal business evaluation or informational purposes. You may not modify, remove proprietary notices from, publicly display, distribute, resell, sublicense, create derivative works from, or otherwise exploit Website content without Saama’s written permission.
All rights not expressly granted are reserved by Saama. Without limiting the foregoing, Saama expressly reserves all rights in Website content for purposes of copyright, database rights, text and data mining, artificial intelligence training, machine-learning development, automated extraction, and similar uses under all applicable laws. Saama may express these reservations through these Terms, robots.txt, metadata, website headers, technical controls, or other machine-readable or human-readable means. You must respect and not circumvent those reservations.
7. Submissions and Communications
If you submit questions, feedback, suggestions, requests, form responses, business contact information, event registrations, uploaded materials, or other information through the Website (“Submissions”), you represent that you have the right to provide them and that they do not violate law, contractual obligations, confidentiality obligations, privacy rights, intellectual property rights, or other third-party rights.
You grant Saama a non-exclusive, worldwide, royalty-free license to use, reproduce, process, transmit, host, disclose, and otherwise handle your Submissions as reasonably necessary to operate the Website, respond to your requests, administer events or downloads, improve Website functionality, protect Saama and others, comply with law, and as otherwise described in Saama’s Privacy Notice or a separate written agreement.
Do not send Saama confidential information through the Website unless Saama has expressly agreed in writing to receive it under a confidentiality obligation. Submissions through public Website forms do not create a confidential, fiduciary, professional, healthcare provider, clinical, regulatory consultant, or attorney-client relationship.
Saama may remove, reject, or disregard any Submission at any time.
8. Copyright
Saama respects intellectual property rights and expects Website users to do the same. Saama may remove or disable access to content alleged to infringe copyright and may restrict or terminate access for users who infringe intellectual property rights.
9. Third-Party Content and Links
The Website may include links to third-party websites, platforms, resources, social media pages, event platforms, embedded tools, or content. Saama provides these links for convenience only and does not control or endorse third-party content, products, services, policies, or practices. Your use of third-party sites and services is at your own risk and subject to their terms and policies.
10. Testimonials, Case Studies, Product Information, and Forward-Looking Content
Customer stories, testimonials, case studies, performance examples, research summaries, product descriptions, feature descriptions, screenshots, roadmaps, timelines, and forward-looking statements on the Website are for informational purposes only. They may not be representative of all customers, deployments, use cases, regulated environments, or outcomes.
Saama may update, change, delay, suspend, or discontinue products, features, functionality, integrations, documentation, pricing, availability, or plans at any time. Website content does not modify any written agreement with Saama unless that agreement expressly says so.
11. Compliance, Export, and Sanctions
You may not use, export, re-export, access, or transfer any Website content or related technology in violation of applicable export control, sanctions, anti-corruption, anti-bribery, healthcare, privacy, security, anti-spam, procurement, or other laws.
You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions and that you are not a restricted party under applicable sanctions or export control laws.
12. Security Reporting
If you believe you have identified a security vulnerability involving the Website, please report it to Saama using the security or legal contact method made available by Saama. You may not conduct security testing, vulnerability scanning, penetration testing, denial-of-service testing, load testing, credential testing, social engineering, scraping, or similar activity against Saama systems without prior written authorization.
Saama may investigate suspected violations of these Terms and may cooperate with law enforcement, regulators, customers, vendors, hosting providers, cybersecurity providers, or other third parties when Saama determines it is appropriate.
13. Accessibility
Saama aims to provide a Website that is accessible and usable. If you experience difficulty accessing Website content or functionality, please contact Saama through the contact method provided on the Website and describe the issue, the webpage involved, and the assistive technology or browser you are using, if applicable.
14. Disclaimers
THE WEBSITE AND ALL WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAAMA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, ACCESSIBILITY, ERROR-FREE OPERATION, AND FREEDOM FROM HARMFUL COMPONENTS.
SAAMA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, CURRENT, COMPLETE, OR RELIABLE, OR THAT WEBSITE CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAAMA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, ENHANCED, OR LOST-PROFIT DAMAGES, OR FOR LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, SECURITY INCIDENTS, PROCUREMENT OF SUBSTITUTE SERVICES, OR WEBSITE UNAVAILABILITY, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAAMA’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
Nothing in these Terms limits liability that cannot be limited under applicable law.
16. Indemnity
You agree to defend, indemnify, and hold harmless Saama and its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, losses, damages, liabilities, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your misuse of the Website, your Submissions, your violation of these Terms, your violation of law, or your violation of third-party rights.
Saama may assume exclusive control of any matter subject to indemnification, and you agree to cooperate with Saama’s defense. You may not settle any claim in a way that imposes liability, obligation, admission, or expense on Saama without Saama’s prior written consent.
17. Changes to the Website or Terms
Saama may update, modify, suspend, or discontinue the Website or any Website content at any time without notice.
Saama may also update these Terms from time to time. If Saama makes material changes, Saama will use reasonable efforts to provide reasonably conspicuous notice, which may include posting a notice on the Website, displaying a banner or in-flow notice, updating the “Last Updated” date, providing notice during a form submission or download flow, emailing registered business contacts where appropriate, or using other reasonable notice methods.
Unless otherwise stated, updated Terms apply prospectively from the effective date identified in the updated Terms or notice. Your continued use of the Website after updated Terms become effective means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Website.
18. Governing Law, Venue, Class Action Waiver, and Jury Trial Waiver
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Subject to any mandatory rights you may have under applicable law, you and Saama agree to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for disputes arising out of or relating to these Terms or the Website.
CLASS ACTION WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND SAAMA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL IN ANY CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.
JURY TRIAL WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND SAAMA KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, CLAIM, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE.
If any part of this Section 18 is found unenforceable, the unenforceable portion will be severed to the maximum extent permitted by law, and the remaining portions will remain in effect.
19. General Terms
These Terms, together with any supplemental website terms presented for a specific Website feature, constitute the entire agreement between you and Saama regarding your use of the Website. Saama’s Privacy Notice describes Saama’s privacy practices and is not intended to create contractual obligations beyond those stated in these Terms or required by applicable law unless it expressly states otherwise.
If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. Saama’s failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights or obligations under them without Saama’s prior written consent. Saama may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate transaction, or by operation of law.
Headings are for convenience only and do not affect interpretation. The words “including” and “such as” mean “including without limitation.” These Terms do not create any agency, partnership, joint venture, employment, fiduciary, healthcare provider, or professional advisory relationship between you and Saama.
20. Contact
Questions about these Terms may be directed to Saama through the contact method listed on the Website or to:
Saama Technologies, LLC
Attn: Legal Department
[email protected]
