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Smart Medical Coding

Platform Cost & Performance Optimization
92%
Rank-1 Model Confidence

Rank-1 model confidence — on real-world verbatims

"Stenosis Channel L4-L5" → Lumbar Spinal Stenosis (89%)

"Neck spasm" → Cervical Spasm (92%)

"Zyrtec (Cetirizine HCl)" → Correct WHODrug Entry (97%)

Agentic Transformation: From Fragmented Systems to Integrated Care Intelligence

Automate medical coding. Code faster. Code consistently.

 

Smart Medical Coding (SMC) is Saama’s AI-powered, agentic coding solution that auto-codes MedDRA and WHODrug verbatim terms in seconds — with a multi-agent workflow, built-in peer review, a full audit trail, and continuous human-in-the-loop learning.

The Value

One source of truth for verbatim coding

SMC eliminates the manual, spreadsheet-driven workflows that slow clinical trials down. Agentic AI transforms error-prone coding — inconsistent verbatims, unscalable peer review, dictionary-upgrade rework — into an intelligent, self-governing, continuously improving system.

 
Monitor site performance in real-time
Auto-code in seconds, not minutes

Replace manual dictionary lookups with NLP-powered ranked predictions for MedDRA and WHODrug. Coders pick from the top 5 matches instead of searching dictionaries by hand.

 

Source to Submission (S2S)
Code consistently across studies

Centralized synonym lists, unique-term detection, and cross-study consistency reports eliminate the verbatim-coded-three-different-ways problem.

 
Find Data
Stay audit- and submission-ready

Built-in peer review, role-based access, and a 21 CFR Part 11–compliant audit trail keep every coding decision inspection-ready.

 
Standards
Get smarter with every coder action

A human-in-the-loop learning loop captures every approval and rejection, retraining models so accuracy and auto-code rates improve continuously.

 

The Architecture

A multi-agent coding system, with humans in command

A specialized AI agent handles each phase of the coding workflow — with human oversight at every escalation point.

 
Source to Submission (S2S)
Intake & Pre-Processing Agent

Parses each eCRF entry into AE and CM verbatims and extracts context — indication, country.

Data Hub
MedDRA & WHODrug Coding Agents

Auto-code AEs to the correct Preferred Term and medications to the correct WHODrug entry, logging the full reasoning chain.

Dashboards
Query Outbound Agent

Validates codes against study conventions, checks cross-study consistency, and flags anomalies for review.

AWS Partner
Dictionary Management Agent

Manages dictionary versions, browsing, and up-versioning impact analysis.

Smart Data Quality (SDQ)
Orchestrator Agent

Updates the EDC and safety database, logs every decision in the audit trail, and manages human-in-the-loop escalations.

 The Workflow

Three roles. One audit trail. Zero spreadsheets.

From verbatim entry to approved code, every term moves through clearly owned roles — with the AI doing the heavy lifting in between.

Step 1
Coding Manager
Assigns the work

Verbatim terms flow in from your EDC or via file upload. The manager assigns terms individually or in bulk and tracks status on a live dashboard.

Step 2
Junior Coder
Reviews AI predictions

SMC returns the top 5 MedDRA or WHODrug matches with confidence scores. The coder confirms, picks from the ranked list, or runs a manual search and submits for approval.

Step 3
Senior Coder
Approves or rejects

A peer reviewer approves the code or sends it back with a reason. Approved codes flow to the EDC and safety database, with every decision in the audit trail.

And the model keeps learning. Every approval and rejection becomes labeled training data — so SMC gets more confident on your sponsor-specific verbatims, indication terminology, and unseen drug names, without retraining from scratch.
 
The Platform

Everything coding teams need, built in

AI-powered auto-coding
High-confidence terms code automatically; lower-confidence terms route to review — always with top-5 ranked predictions. No blind auto-coding.
MedDRA & WHODrug support
Any current or historic version, managed centrally, with up-versioning impact analysis that flags terms needing re-coding.
Dictionary browser
Search terms and visualize coding hierarchy, including SMQ and SDG groupings, directly in the UI.
ATC coding, block terms & stop words
Code drugs to the ATC level for precise submissions; configure terms that bypass auto-coding and trigger automatic queries.
Peer-review workflow
The full coder-to-approver chain captured on every term, with re-coding of previously approved terms supported.
Integrated query management
Four query categories — Clarify, Split, Move, Multiple — with ten pre-built query text templates. Replaces spreadsheet-based review.
Synonym & unique-term management
Reuse unique verbatim mappings and build a synonym library that raises auto-code rates study over study.
EDC & API integration
Inbound/outbound APIs, EDC connectors, and token-based authentication. ASCII / XML export to your safety database.
Audit trail & Part 11 readiness
Every action timestamped and attributable; validation packages support regulatory inspections.
Dashboards & consistency reports
Real-time auto-code rates, pending queues, reviewer throughput — plus coding consistency reports for medical monitors.
Human-in-the-loop learning
Every approval and rejection retrains the models, raising accuracy with every term reviewed.
Cloud SaaS deployment
Delivered on Saama's Life Science Analytics Cloud. Provision per study or portfolio — no on-premise install.
The Difference

The only coder that learns from every action

SMC is the only solution in the category with a true human-in-the-loop learning loop that retrains models on every coder action — combined with EDC-agnostic integration and unified query management.

Capability Saama SMC Medidata Rave Veeva Vault Coder Oracle Central Coding
NLP & Machine-Learning Coding Suggestions
Human-in-the-Loop Feedback Learning
Integration with Any EDC System Partial Partial
All Historic MedDRA / WHODrug Versions
Consolidated Query Management
Export Coded Data (ASCII / XML)
Platform Cost & Performance Optimization

See SMC on your own verbatim terms

Schedule a Demo