Smart Data Quality(SDQ)
Discrepancy Management
Track, review, and act on all discrepancies in a single location — regardless of whether they came from EDC, a vendor, a rule, or an AI model.
One action layer over every query
Discrepancy Management consolidates every query into one workspace so teams can track, review, and take action regardless of source — EDC queries, vendor tasks, rule-based checks, and AI-generated queries all land in the same view.
Built-in metrics give immediate visibility into site performance, queries posted by SDQ, and open vendor tasks, while status updates with reasons and a data-discrepant flag keep the audit trail clean and feed directly into the protocol deviation workflow.
Why teams choose Discrepancy Management
Unified query queue
All discrepancies, all sources, in one place.
Cross-source visibility
EDC queries and vendor tasks managed side by side.
Performance metrics at a glance
Site performance, SDQ-posted queries, and vendor open tasks surfaced as tiles.
Action with accountability
Update status with a required reason, flag data discrepancies, and bulk-action queries.
One queue
How Discrepancy Management works
Discrepancy Management is the action layer that sits over all of your queries.
Queries from EDC, vendors, SDQ rules, and AI models are pulled into a single view.
Tiles summarize site performance, SDQ-posted queries, and vendor open tasks at a glance.
Reviewers filter, open, and update query status with a required reason; bulk actions handle high volumes efficiently.
Features
Separate tabs for each, in one module.
Open, answered, closed, and cancelled counts plus vendor open tasks.
Every status change is captured for the audit trail.
Drives the query-based protocol deviation workflow.
Manage high query volumes efficiently.
